#NotFixingStupid >> Delta Workers Mix Up New Mexico With Mexico 

Two employees of Delta Air Lines apparently confused the state of New Mexico for the country of Mexico in an email exchange with a customer from Santa Fe.

The customer, 73-year-old Jack Sullivan, told ABC News today that the apparent mix-up happened after he made reservations with Delta for a flight from Albuquerque to Pennsylvania to visit family.

A few days after booking his flight, Sullivan said he noticed cheaper tickets on Delta’s website, so he emailed Delta to find out what the change fee would be.

The 73-year-old said he received replies from two different agents, both of whom wrote that they could not quote any figures on the internet for international travel and referred him to Delta’s office in Mexico.

Source: Delta Workers Mix Up New Mexico With Mexico in Emails – ABC News

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